Frequently Asked Questions

Weel is an all-in-one spend management tool that helps Australian SMEs instantly issue virtual corporate cards, control spending and automate their expense reporting. Weel comes with everything you'll need to streamline and control company spending.

In our easy-to-use web and mobile app you'll find instant virtual corporate cards, card controls and budgeting, a real-time transaction feed, automated expense reports, powerful accounting integrations, and subscription spending management.

The Weel virtual card loads directly into your mobile wallet. To make a payment in-store simply open Apple Pay or Google Pay and hold your mobile phone over the credit card reader, like you would with your normal tap and pay physical card.

No, with Weel you no longer have to use your own funds, be out of pocket or fill out an expense claim to be reimbursed.

Yes, Weel works seamlessly with all accounting systems. If you are a Xero, MYOB Account Right or Quickbooks user Weel will automatically import all transactions into your accounting software for you. If you use any other accounting software you can use Weel's smart filters and exports to generate a custom CSV ready for import into your system.

We are currently only available to Australian residents. However, you can use your Weel virtual corporate cards anywhere in the world, where Visa is accepted.

A virtual card can be a prepaid, debit or credit card that is entirely digital and generated online. Weel virtual cards are debit cards, they come complete with a 16-digit card number, expiry and CVC, and can be used both online and in-store.

Weel virtual Visa cards work anywhere in the world where Visa is accepted, both online and in-store. By issuing a completely virtual solution your business can take advantage of the following benefits:

Instantly issue a card to new employees without having to fill out complicated paper forms and wait weeks for the plastic card to arrive in the mail

Set and update granular spending controls on an individual card by card basis

Instantly close cards if an employee leaves the organisation or if you expect your card details have been compromised

Create a new card per online subscription to better manage your SaaS spending and stay in control whilst shopping online

Yes, you can create multiple virtual corporate cards for your team members or subscription services. It’s common for team members to have multiple cards with different spending limits and controls.

No, the Weel card is a virtual prepaid card. You will need to fund your Weel account before you start making payments.

Yes, the Weel virtual card will replace your corporate credit card program. With Weel you can control your spending before it happens. Create budgets, control limits, make payments, review spending and automate reporting with Weel's simple expense software.

Weel reduces expense admin for team members by providing them with their own virtual corporate card. This means they no longer need to use their own personal money and complete an expense report for reimbursement. Weel reduces expense admin for the finance team by automatically extracting all merchant data, GST, expense category and more. If any information is missing Weel will automatically send reminders to your staff ensuring that you never have to chase a missing receipt or follow up for additional information again.

Weel allows you to instantly issue all staff with access to their own virtual corporate card. Your team no longer need to use their own funds and then submit an expense claim via Xero Expenses. By using the Weel corporate Visa cards expenses are automatically categorised and will appear in Xero in real time ready to be reconciled.

Yes, Weel provides real time payment data so you always have a clear and accurate view of your expenses. With Weel you can report on transactions by cardholder, team, supplier, category and more.

With Weel you can create weekly, monthly or one-off budgets for teams, departments, projects or however you think about expenses in your business. Assigned staff members can then access the budget limit via their Weel virtual cards, providing you with a layer of control between your overall account balance and card holders. Once spending takes place you can track and analyse budget progress from a simple overview.

You can sign up to Weel and create your first virtual card in less than 15 minutes.

To complete sign-up, you will need to;

Provide basic information about your Business, such as your ABN and registered business address

Verify the beneficial owners of your business. A beneficial owner is anyone that owns 25% or more of the entity.

As a financial product Weel needs to comply with all Anti-Money Laundering and Counter Terror-Financing laws.

No, when you sign up to Weel you will be provided with our own unique BSB and ACC number, this account is linked to your Weel cards. You can fund this account by transferring funds in via bank transfer or by setting up a direct debit.

Transactions made in a currency other than Australian Dollars will be subject to the prevailing Acquirer exchange rate at the time, plus a 0.95% foreign transaction fee.

Yes, once you have made a payment we will instantly send you a push notification to take a photo of your receipt. All receipts will instantly be uploaded into your accounting software for your record.

Weel allows you to program your expense policy directly into the card itself. Any expense that is outside of your policy will be declined at the point of purchase. For example, you can lock individual cards to a set of merchants, time of day, transaction limit and more.