Frequently Asked Questions.

Yes, each team member will get a unique virtual corporate expense card to make business payments.

If you'd like more information on virtual corporate cards, go here.

Yes, you can use your Weel corporate card to pay for and track all work-related travel expenses. Use your Weel card for booking flights, hotels and taxis, you can also set up per-diems for meals and ad-hoc travel expenses.

If you'd like more information on managing travel expenses with Weel, go here.

Weel’s basic plan starts at $135 per month, which includes 5 people with unlimited cards and budgets included. Additional people can be added to any Weel plan for an extra cost per person, per month. All plans are exclusive of GST and have a 0.95% FX conversion fee on transactions made in a foreign currency.

If you'd like more information on Weel's pricing plans, go here.

Weel is SOC 2 Type I and Type II certified and ISO 27001:2022 certified, and we’re audited externally and penetration tested at least annually, with continuous monitoring from Vanta in between. All data is protected with 256-bit encryption, in transit and at rest, and hosted on AWS infrastructure. Your card details are tokenised and held by our banking partner, not stored in Weel, and every card transaction carries Visa Zero Liability protection.

If you'd like more information on how Weel keeps your data and card details secure, go here.

Weel is a spend management platform built for Australian and New Zealand businesses. It gives your team virtual corporate cards, spend policies enforced at the point of purchase, and cards and budgets managed per business unit or entity from one login. Expenses sync automatically to NetSuite, Business Central, Xero, MYOB and QuickBooks, so approved spend is ready to reconcile. Troocoo's finance team, for example, now saves 2 days of admin every month using Weel.

If you'd like more information on virtual corporate cards, go here. For spend policies and approvals, go here. For budgets by business unit, go here. For Weel's accounting integrations, go here.

See more about Troocoo's case study - go here.

The Weel virtual card loads directly into your mobile wallet. To make a payment in-store simply open Apple Pay or Google Pay and hold your mobile phone over the credit card reader, like you would with your normal tap and pay physical card.

If you'd like more information on Apple Pay and Google Pay, go here.

No, with Weel you no longer have to use your own funds, be out of pocket or fill out an expense claim to be reimbursed. If you ever do pay out of pocket, the process of submitting and approving a reimbursement is so easy, half of all reimbursements on Weel are paid within 24 hours. Snap a receipt in the app and it runs through the same workflow and budget as a card purchase, no extra paperwork.

If you'd like more information on reimbursements, go here.

Yes. Weel has two-way sync with NetSuite, Business Central, Xero, MYOB and QuickBooks. Note: QuickBooks doesn’t support exporting bills or reimbursements, so those need to be reconciled manually there. If you use a different accounting system, Weel’s OpenAPI can connect it directly, or you can export your transactions as a CSV and import them manually. Douglas Chemists, for example, made their month-end process 90% more efficient by syncing Weel with their accounting system.

If you want more information on Weel's integration with accounting systems, go here. For our OpenAPI integration, go here.

See more about Douglas Chemists' case study on accounting integration - go here.

Yes, to use your Weel virtual card for in-store payments simply open your virtual card settings in the Weel mobile app and press ‘Add to Wallet’. The virtual card will be automatically provisioned into either Apple Pay or Google Pay depending on your device. Once it’s in your wallet, swipe to any budget you’re on in the Weel app and your next tap pays against it, no extra cards needed.

If you'd like more information on Apple Pay and Google Pay, go here.

Your virtual corporate card is accepted online everywhere Visa is accepted, and in-store anywhere that takes Tap and Go. If you can tap a physical card to pay, you can tap your Weel virtual corporate card the same way.

If you'd like more information on virtual corporate cards, go here.

Weel virtual Visa cards work almost everywhere Visa is accepted, online and in-store. Being virtual means a new card reaches a team member in minutes, not weeks. Set spending controls card by card, close one instantly if it’s compromised or someone leaves, and spin up a new card for every subscription. Michael Hill had 200 cards in team members’ hands within a single day, while a bank-issued plastic card would still be weeks away.

If you'd like more information on virtual corporate cards, go here. For managing subscriptions, go here.

See more about Michael Hill's case study on switching to virtual cards - go here.

Yes, you can create multiple virtual corporate cards for your team members or subscription services. It’s common for team members to have multiple cards with different spending limits and controls.

If you'd like more information on virtual corporate cards, go here. For subscription cards, go here.

With Weel you can program your expense policy directly into your team’s virtual cards. You can customise spending rules per budget and lock cards to specific merchants, spending categories and amounts.

If you'd like more information on spend policies and approvals, go here. For budgeting with Weel, go here.

Unlike AMEX, Weel gives you granular spending controls, real time reporting, and automatic expense categorisation - real ROI, not points on a statement. Weel also gives you a budgeting tool to understand your company’s spending.

If you'd like more information on budgeting with Weel, go here. For real-time reporting, go here.

You can use Weel to create a unique virtual card for every subscription, pause subscriptions at any time with the click of a button and track all subscriptions from an easy-to-read dashboard. If someone leaves or changes roles, reassign the subscription’s owner in seconds - the card number stays the same, so nothing lapses and there’s nothing to update across your tools.

If you'd like more information on managing subscriptions, go here.

Weel removes the manual admin from expense management. Receipts are captured automatically, spend is coded on the fly, and approvals happen in the app instead of piling up for month-end. Half of all card expenses are approved within 24 hours, and over 90% are approved in total - most of the work is already done before you sit down to close the books.

If you'd like more information on automatic receipt capture, go here. For approvals in the app, go here.

Yes, the Weel virtual card will replace your corporate credit card program. With Weel you can control your spending before it happens. Create budgets, control limits, make payments, review spending and automate reporting with Weel’s simple expense software.

If you'd like more information on virtual corporate cards, go here. For budgeting with Weel, go here.

Weel reduces expense admin for team members by providing them with their own virtual corporate card. This means they no longer need to use their own personal money and complete an expense report for reimbursement. Weel reduces expense admin for the finance team by automatically extracting all merchant data, GST, expense category and more. If any information is missing, Weel will automatically send reminders to your team, ensuring that you never have to chase a missing receipt or follow up for additional information again.

If you'd like more information on automatic receipt and GST capture, go here. For reimbursements, go here.

Weel lets you instantly issue your team with their own virtual corporate card. Your team no longer need to use their own funds and then submit an expense claim via Xero Expenses. Expenses made with your Weel corporate Visa cards are automatically categorised and synced to Xero, ready to reconcile. Xero’s bank feed updates overnight. Douglas Chemists, for example, made month-end 90% more efficient by syncing Weel with their accounting system.

If you'd like more information on Weel's integration with Xero and other accounting systems, go here.

See more about Douglas Chemists' case study on accounting sync - go here.

Yes, Weel provides real time payment data so you always have a clear and accurate view of your expenses. With Weel you can report on transactions by cardholder, team, supplier, category and more. Sylvanvale, for example, cut its month-end reconciliation time by 97% using Weel's real-time reporting.

If you'd like more information on real-time payment data, go here.

See more about Sylvanvale's case study on real-time reporting - go here.

With Weel you can create weekly, monthly or one-off budgets for teams, departments, projects or however you think about expenses in your business. Assigned team members can then access the budget limit via their Weel virtual cards, providing you with a layer of control between your overall account balance and card holders. Once spending takes place you can track and analyse budget progress from a simple overview. Windarring, for example, saved $200,000 a year and cut monthly expenses by 62% using Weel's budgeting tools.

If you'd like more information on budgeting with Weel, go here.

See more about Windarring's case study on budgeting with Weel - go here.

If you'd like more information on business verification, go here.

Weel categorises each expense automatically the moment you pay, using enhanced payment data from Visa mapped to your chart of accounts. Team Members and Admins can override the category at any time, and Weel remembers the change for future purchases at that merchant.

If you'd like more information on automated expense categorisation, go here. For syncing to your chart of accounts, go here.

Yes, all payment data is available in Weel in real time and instantly synced to your accounting software.

If you'd like more information on real-time transaction data, go here. For accounting integrations, go here.

Transactions made in a foreign currency will be subject to the prevailing Visa exchange rate at the time, plus a 0.95% foreign transaction fee.

If you'd like more information on foreign transaction fees, go here.

Yes, once you have made a payment we will instantly send you a push notification to take a photo of your receipt. All receipts will instantly be uploaded into your accounting software for your record. Basketball Victoria, for example, ended its paper-receipt pile-up by capturing receipts automatically with Weel.

If you'd like more information on capturing receipts, go here. For accounting integrations, go here.

See more about Basketball Victoria's case study on automatic receipt capture - go here.

Weel allows you to program your expense policy directly into the card itself. Any expense that is outside of your policy will be declined at the point of purchase. For example, you can lock individual cards to a set of merchants, time of day, transaction limit and more.

If you'd like more information on spend policies and approvals, go here. For card spending controls, go here.