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Previously, approvers were receiving instant notifications for every approval item, which led to notification fatigue. As a result, many users started to tune out or unsubscribe from these notifications. This posed a risk to the speed at which top-up requests, card payments, bills, and reimbursements were being processed, potentially slowing down business operations.
To alleviate this issue, we’ve introduced the option to customise your notification preferences. You can now choose to turn off instant approval email and push notifications and instead opt for a daily or weekly email summary of all pending approval items. This allows you to stay informed without feeling overwhelmed by constant notifications.
We believe this improvement will significantly enhance your experience with our expense management platform, making it easier to stay on top of your approval tasks without the hassle of constant notifications.
Thank you for your continued feedback and support. We are committed to making our platform work better for you. If you have any questions or need further assistance, please don’t hesitate to reach out to our support team.
Stay tuned for more updates and improvements!