Benefits of finance automation for CFOs: satisfaction over replacement

October 18, 2022
Ben Grossberg

Finance automation delivers results that are immediate and measurable. Businesses using Weel’s approval workflows reach 95% expense completion (94.8% vs 88.0% without). With Weel AI, 95% of expenses are fully manager-approved within 30 days, vs 84.7% without AI.

Those numbers speak to hard efficiency gains. But the benefits of finance automation for CFOs run deeper than speed and completion rates. The other half of the story is what automated financial processes do for the people running finance, and for the CFOs leading them.

The benefits of finance automation extend well beyond efficiency

A 2022 global survey of over 500 CFOs, conducted by Weel (then DiviPay), found that an overwhelming 89% of finance leaders were looking to automate back-office operations to engage their teams, not to replace them.

The soft benefits of financial process automation were clearly front of mind. When asked how automation increased their team’s work satisfaction, CFOs pointed to better work-life balance (32%), being able to spend time on more interesting work (31%), and improving skillsets by learning new digital tools (27%).

The advantages of process automation clearly extend beyond cost and time savings alone. A finance team freed from manual data entry and chasing approvals has more capacity for analysis, forecasting, and the kind of strategic work that actually shapes business decisions.

Automation advances CFO careers

CFOs are experiencing these benefits first-hand. More than half (54%) agreed that championing or implementing an automation project had helped them progress in their finance career. And the number one way automation increased a CFO’s own job satisfaction? Making their finance team happier, creating a better work environment overall.

This tracks with a broader shift in how the finance function is viewed. Chartered Accountants ANZ has pointed to automation and AI as forces reshaping the finance function, pushing finance leaders away from transactional processing and toward advisory and strategic roles. A CFO who leads that shift, rather than resists it, is the one whose career benefits.

Building the business case: pair hard benefits with soft

When building a business case for finance automation software, demonstrating cost and time efficiencies is just one piece of the puzzle. Articulating the soft benefits alongside the hard is what gets buy-in from the board and captures total impact over time.

In practice, that means presenting two columns of evidence. The first column is quantifiable: hours saved on manual reconciliation, faster month-end close, fewer processing errors, and completion rates. Today those hard benefits are easier to quantify than ever.

Half of all card transactions processed through Weel are fully manager-approved within 24 hours. Over 90% of card expenses reach full manager approval. That kind of visibility and speed frees finance teams to focus on higher-value work.

The second column is harder to put a number on but matters just as much to the board: retention, morale, and the ability to attract talent into a finance function that isn’t defined by repetitive admin. CFOs pitching automation should come prepared with both. Boards respond to ROI, but they also respond to a clear answer on why the finance team will be a better place to work in twelve months’ time.

A useful test before presenting: can every automation benefit be tied to either a dollar figure or a named business outcome (retention, faster close, reduced audit risk)? If a benefit can’t be tied to either, it’s worth cutting from the pitch rather than diluting the case with vague claims.

What holds CFOs back

Finance automation tools are many and varied, and the top challenge for finance teams is finding the right technology to fit their needs. More than two-thirds of surveyed CFOs also reported pressure from other departments about automation projects, whether that’s IT flagging integration concerns, or other teams worried about how automated financial processes will change their own workflows.

Three barriers come up consistently:

Integration complexity. Finance automation solutions need to sit alongside existing accounting software, ERPs, and banking rails. A platform that can’t integrate cleanly creates more manual reconciliation work, not less. This is often the deciding factor between accounts payable outsourcing and automation as competing paths to solving the same problem.

Change management. Teams used to manual processes, spreadsheets, and paper trails need a clear reason to trust a new system. Rolling out automation without training or a transition plan is the fastest way to see adoption stall.

Proving value early. Automation projects that take too long to show a result lose momentum and budget. CFOs who win internal support tend to pilot on one workflow, such as expense approvals or invoice processing, and use early results to justify wider rollout.

What to look for in a finance automation platform

Not all finance automation software is built the same way, and the right choice depends on what’s actually slowing a finance team down. When evaluating a platform, CFOs should look for:

  • Approval workflow automation that routes expenses and invoices to the right approver automatically, rather than relying on someone remembering to chase sign-off.
  • Real-time visibility into spend as it happens, rather than reconciling everything after the fact at month-end.
  • Integration with existing accounting software, so financial process automation doesn’t create a second, disconnected system of record.
  • AI-assisted approval and coding, which is increasingly what separates a genuinely automated financial process from one that’s merely digitised.
  • Scalability, since a platform that works for 20 employees needs to keep working without a rebuild at 200.

Weel’s own guide to AP automation software goes deeper on how to assess vendors against these criteria for Australian finance teams specifically.

Daniel Kniaz, CEO of Weel:

‘There are lots of reasons why businesses choose finance automation, with benefits for both the bottom line and team wellbeing. But to overcome challenges associated with automation projects, it’s important to find a provider who will walk you through their software and how it’ll work for you.’

About the research

The survey data referenced in this article comes from Weel’s 2022 report, ‘Automating Finance: Wins, challenges, and what’s next’, which surveyed over 500 CFOs globally. Respondents provided insights on the state of automation at the time, planned automation projects, career progression, and what finance automation meant to the rest of the business. Current Weel product performance data is based on live platform metrics.

What are the benefits of finance automation for CFOs?

Finance automation gives CFOs faster approval cycles and clearer spend visibility, along with soft benefits like higher team satisfaction, better work-life balance for their people, and stronger retention. Weel’s platform data shows businesses using approval workflows reach 95% expense completion, and CFOs surveyed in Weel’s 2022 report linked automation directly to career progression.

Does finance automation replace finance teams?

No. In Weel’s 2022 survey of 500+ CFOs, 89% said they were automating to engage their teams, not to replace them. Automation removes repetitive manual work like data entry and chasing approvals, freeing finance teams for analysis and strategic work.

How do you build a business case for finance automation?

Pair hard benefits (time saved, faster close, completion rates) with soft benefits (team satisfaction, retention, ability to attract talent). Boards respond to both a dollar figure and a clear story about what the finance function will look like in a year.

What’s the difference between finance automation software and financial process automation?

Finance automation software is the platform or tool. Financial process automation is the broader outcome: manual, repetitive financial processes replaced by automated financial processes across approvals, coding, reconciliation, and reporting.

What should CFOs look for in a finance automation platform?

Automated approval workflows, real-time spend visibility, integration with existing accounting software, AI-assisted coding and approval, and a platform that scales as the business grows without needing to be replaced.

What are the biggest barriers to adopting finance automation?

Integration complexity with existing systems, change management across teams used to manual processes, and proving value quickly enough to maintain internal support for the rollout.

Is finance automation only about efficiency?

No. While the hard benefits (speed, completion rates, reduced errors) are the easiest to quantify, CFOs surveyed by Weel pointed to soft benefits like work-life balance, more interesting work, and new skillsets as equally important drivers of team satisfaction.

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